After successful logon, it will go to the live-view screen or the setup main screen. You can then click System Settings to access the camera's configuration pages. The CameraFTP service setup is only dependent on a few parameters. You can quickly check the setup options to see if you need to configure anything.
Please set the video size, frame rate based on generic video camera setup guide. You can ignore this section if it does not have such options. If you want to use VSS for video recording, then the parameters are dependent on your subscription level. Please note: The CBR constant bit rate must be changed. The default bit rate is designed for local network only.
Setting it too high will slow down your network connection and causing upload to fail. Please also make sure your Internet connection has enough upload bandwidth. ADSL type of connection is usually too slow, you might need to set the bit rate even lower. Assuming you have enough upload bandwidth, you can set the maximum bit rate based on the bandwidth calculator. Visit www.
If you ordered a plan with motion detection enabled, then you must configure motion detection with your camera. If you ordered a plan with 1 image per 3 seconds, then the duration should be set to 3.
This camera can only upload image snapshots and not video clips. Check whether it is inserted in the opposite direction. Please plug the SD card to a card reader, then plug the card reader to a computer and format it to FAT32 format.
Make sure the card is working, you can test it on other camera or devices. If the above methods does not work, you can check the SD card slot on the camera and the SD card. If it proved to be hardware problems, please contact the dealer for replacement.
If not, please update to the latest one. How to playback SD card videos on PC client? How to download video clips from SD card? How to remove video files from SD card? SD card video can be deleted by the following 2 methods: 1. You can also remove the SD card from the camera, insert it into the card reader, then insert the card reader into the computer, and format it on the computer.
IP camera screen blurred , color cast? Please reboot camera a few times, or restore cameras to factory default settings, after that, it will be back to normal. How to flip the inverted picture? Photo Doorbell Video Doorbell. Online Shop. How to report your problem to VStarcam support team? Mail to support vstarcam. Product UID numbers; 3. App version and mobile phone model; 4. Issue description; 5.
Please follow the steps below: 1. Register an account, take down the account name and password, for future login. Login the Eye4 APP account which you have registered. Follow the wizard to add your device to your Eye4 account.
What should i do if the camera shown offline? In remote monitoring,users have to do a port mapping through a router,and its operation manual is shown in the CD. Do port mapping to ensure it can be viewed normal on LAN. Users just need key in the remote address on the website,and achieve remote monitoring through the Internet.
Using ip camera from VStarcam,just one minute. How simple it is! The products of the company are also equipped with free PC software which can achieve centralized monitoring in 64 pictures. Welcome to the new and old customers for investigation and negotiation in the factory.
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