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The Temp folder is either full or inaccessible. Verify that the Temp folder exists and that you can write to it. This patch package could not be opened. Verify that the patch package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer patch package. Contact the application vendor to verify that this is a valid Windows Installer patch package.
This patch package cannot be processed by the Windows Installer service. Another version of this product is already installed. Installation of this version cannot continue. Invalid command line argument. The current user is not permitted to perform installations from a client session of a server running the Terminal Server role service.
The installer cannot install the upgrade patch because the program being upgraded may be missing or the upgrade patch updates a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch. The patch package is not a removable patch package. The patch is not applied to this product. No valid sequence could be found for the set of patches. Select the program, and then click Uninstall. Follow the instructions.
Make sure that you don't have any file or folder names that are longer than characters. For more about the maximum path length limitation, see Naming files, paths, and namespaces. Most programs create an installation log. If you can't locate such a log, you can enable verbose MSI logging.
For more information, see How to enable Windows Installer logging. Note If you're running the. For example, you can run the following command:. A failed installation typically logs "Return Value 3" where the problem occurred and where the installation rollback began. The description of the failure appears immediately before the Return Value 3 log entry.
You can use the Wilogutl. This tool may suggest solutions to errors that are found in a log file. It is available in the latest Windows Software Development Kit. The following is an example of how to use the Wilogutl. You may be able to manually uninstall some parts of the program through the Windows interface. For example, you may be able to delete program files and folders.
Because the steps to do this may differ widely, depending on the version of Windows that you're running and on the program that you're trying to uninstall, no prescriptive steps are provided here.
If you're not sufficiently familiar with the program that you're trying to uninstall to positively identify the files and folders for that program, we do not recommend that you try this method. Generally, when you begin to delete program files and folders, you run the risk of damaging your operating system.
Use this method at your own risk. If you are considering uninstalling the program manually, be aware of the following:. For example, move this material into the Documents folder. If you cannot manually delete a program file, this may mean that the file is being used or that some other program is accessing the file and preventing you from deleting it.
For example, antivirus software may be accessing the file. When antivirus software is accessing a program file and making it impossible to delete it, it's likely that this same antivirus software was preventing you from uninstalling the program by more traditional means.
Install a program. Uninstall or change a program. Installing programs: frequently asked questions. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied. To determine whether you're using an account that has administrator rights. Click Start. Type the following command in the Start Search or Search programs and files box, and then press Enter: timedate. Do one of the following, depending on what happens when you click Continue: If your computer does not prompt you for a password, you are already logged on with an administrator account.
Click Start, and then click Run. Type the following command in the Run dialog box, and then press OK : timedate. Create a new user account without any spaces or special characters i. Skip to main content. Support and learning.
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